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Switching to EE FROM BT

TheMackieBasher
Investigator
Investigator

‎28-09-2025 06:50 PM

Hi, I’m wanting to switch to ee 1.6gb I’m out of contact however I would like to keep the tv package I have , will I be able to just switch my broadband and keep the ee tv with bt 🤷‍♂️ 

0 Helpful
2 REPLIES 2
JimM11
Community Hero
Community Hero

‎28-09-2025 07:35 PM

@TheMackieBasher Would not expect so, and EE TV is the service that BT give you!

0 Helpful
Verk
Skilled Contributor
Skilled Contributor

‎28-09-2025 07:50 PM

Currently you cannot migrate from BT to the 1.6gb package,  You'd have to get EE to do something known as a line takeover and treat you as a new broadband customer as the 1.6gb package is currently on a different ordering system to everything else

Due to the different ordering systems you cannot order or transfer EE TV with it,