Switch

[usintheuk]

I have just switched over from BT to EE said i would get a EE hub 1 week later am still waiting. How long does it take?

[Mustrum]

@usintheuk   have you spoken to customer services? It seems to depend which service you have gone for, but not all customers transfering get a new router, in most cases the BT router works fine and some even prefer it.