Switch from bt

[ColinGr]

Today is switchover day from Bt. I am on a bt smart hub 2 so the switch should be seamless. How do I know when the switch has occurred? I can then set up the new router. Thanks

[JimM11]

@ColinGr There are more than one password on a EE hub as they are calling them now. 

[ColinGr]

ok thanks - so it can only be done manually and I cannot get past entering the password. Phone call time perhaps.

[JimM11]

@ColinGr Just try the barcode from the new EE hub, see what it picks up from it.

[ColinGr]

no go, still says wi fi is not turned on

[ColinGr]

Phoned EE and we have now managed to pair the app and the hub. One issue always seems to lead to another though as the hub is showing my iMac as being connected via ethernet when it is not it is commented via wifi. The speeds are being throttled as well as a result! Not even an ethernet cable anywhere near the Mac

[ColinGr · Accepted solution]

Sorted. I had an Ethernet cable plugged in to the iMac (the other end was not plugged in). The hub or  extender took that as meaning the Mac was on Ethernet, set it up as such and throttled the speed. Unplugging the ethernet cable and restarting the extender cracked it 🙂

[JimM11]

@ColinGr As long as you have got it all working, and know what was done, that is all that matters.