Stupid parental lock/safe search

[L00MER]

Have to say, coming from Virgin, that EE has been really depressing so far. First they lied about my switch on date over the phone and now I have a mini hub to tide me over and I cannot get it to switch off safe search. I called and one person said they never heard of this issue (!). A second said I could only have uncensored Internet when I am up and running (and they delayed this by ten days) but I need to sign into my admin or something daft. And then I went to an EE shop to be told they didn't know. 

So basically EE is a mess and wants to treat Internet users as children.

Can anyone assist? 

[L00MER]

Hey man, yeah I'm using my phone to access the EE app. See attached.  

 

[XRaySpeX]

That's the app. I said online. OK, try it that way. You're trying to add a mobile SIM. So click on Mobile& SIMs.

From that image it doesn't look like you have BB.

[L00MER]

 OK now I'm really confused because you are right... it says I don't? But I'm getting texts and emails about having broadband? So what's going on? Is anyone from EE on this forum and can advise **bleep** is going on with this third world service?

[L00MER]

And why do I have a mini hub if I don't have broadband? Please help!

[XRaySpeX]

Cuz your BB hasn't been installed yet but you've been sent the Hybrid Connect to tide you over, as you said in your OP.

[L00MER]

 

THANKS. So what if anything can I do? I get this up when I try and follow your advice for online. No option to link numbers. App has no option either.

Does EE actually work or is it just run as a way to test patience?

[XRaySpeX]

So what's wrong with "Add another number"?