26-01-2023 12:29 PM
my contract ending by the end of January, I want to stop the contract and want to start the top up after ward? And I want to stop the contract service by the end of this month and stop the payment withdrwal after.
Can you please help me with this I want to start the top up? How can I do this.
26-01-2023 01:44 PM
@raigal2000 you need to call customer services to inform them of this and give them 30 days notice of termination and request to change to a pay-as-you-go.
26-01-2023 03:00 PM - edited 26-01-2023 03:02 PM
@raigal2000 : What top-up? You can't have EE Home BB on PAYG.
To cancel your EE BB & Home Phone either: