Smart hub plus

Alanc8564 · ‎05-09-2025

Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess

XRaySpeX · ‎23-11-2025

@Majtepper : When it hangs keep refreshing the browser.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Majtepper · ‎23-11-2025

If I hit refresh it just takes me back to the Hub Dashboard. Where I have to enter admin password again to do anything.

Does same in Google and Edge(windows PC). All I can think of is its something to do with Macfee or EE security but I can get Through to the Dashboard Screen. Tried in Safari on Iphone and cant even get to Dashboard after getting "Secure Connection Required" Switch to HTTPS message.

JimM11 · ‎23-11-2025

@Majtepper Is it the same when you do http://192.168.1.254/ direct on the Edge browser, have you ever changed or set the ssid password or the unit admin password from that which is displayed on the pull out label. I changed All before i set the EE Smarthub+ into operation, different ssid, different wifi password and a different admin password, so all three did not match anything on the label!