@Davidcrosby To make it easier, if you post what you want to do/or would like to do, those are easier to help and to answer, there are so many foibles to the EE Smarthub+ router, so locked down, some things you have already mentioned, all of the support from the forum is from customers like your self, with varying degrees of experience, like your self i also have the same time frame of work, i am an engineer, there is a wide difference in home/business use, and there will not be many LARGER companies hanging a ISP router of there network. and for the expert visit, if as you say was he from EE or a subcontractor, you have probably worked out now what that means after your interface with him, it can be daunting for the now younger generation, training is not what it was like 48 years ago when i first started out, if you can use a mobile phone/ work a tablet or computer, then you can call yourself whatever you want, it just does not work that way. Assessing the ability of what is in front of you can be easy or hard... And from your opening part on the last post why did you let it go so easily.
I think for myself, just let it go and i will sort it all out and get it done the way i wish, that is what i did!
