29-10-2022 03:38 PM
Posted in the open:
@Vennwood wrote:
Hi There I wonder if you can help me. I have the black EE smart router but the WIFI coverage is very poor. I have been trying to see if I can upgrade to this Smart Router with Discs (white router ?) but the EE website is less than helpful and would these discs help? How do I get to speak to someone who help me with price, availability and expected coverage?
Many thanks in advance
29-10-2022 03:48 PM - edited 29-10-2022 03:54 PM
@Vennwood : You need to call CS & ask for the SMART WIFI FROM EE to be added on to your BB package after discussing any of your queries. It costs £10 pm on top of your normal BB fee.
29-10-2022 03:58 PM
@Vennwood if you want a smart disk it’s £10 extra on the cost of the BB tariff or you can purchase these outright from EE from around £75 each ( you can have up to 3 link to the router.
You can also purchase the white router outright from EE for £200 if you don’t want to change your BB tariff
29-10-2022 04:46 PM
Thanks Xray and Chris - just spoken to EE CS and upgraded - so fingers crossed that it all works - I've got 14 days to try or return.
29-10-2022 04:48 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.