Smart Hub Pro Management

Barcudcoch · ‎13-03-2025

Hi, Newbie here.
I've just received my new Smart Hub Pro and Smart WiFi Pro and I'm looking for downloadable setup and management instructions.

Can anybody tell me where I can find them please?

XRaySpeX · ‎13-03-2025

What do you mean by "downloadable setup and management instructions"? Access to the router for its settings & config?

It should tell you on the slider on the back. Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎13-03-2025

What do you mean by "downloadable setup and management instructions"? Access to the router for its settings & config?

It should tell you on the slider on the back. Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Matt_124 · ‎13-03-2025

Should be a Setup Guide in the box for each. I don't believe there is a digital version available on the open web in a PDF format for example.

EE do have interactive User Guides on their website here: https://ee.co.uk/help/ee-devices-user-guides

Barcudcoch · ‎13-03-2025

Thanks Matt_124,

Unfortunately both the Hub and the WiFi boxes contained WiFi setup Quick Start Guides.

After a conversation with EE support they suggested YouTube as a source of info.
I had seen the Interactive guides you linked to but I was hoping to get one (big) PDF with it all in.