Smart Hub Plus not transmitting 5Ghz

highnoon1966
Contributor
Contributor

My one week old EE smart hub plus has suddenly stopped transmitting on the 5ghz frequency, I have wifi analyser on my AIO and it shows it is transmitting on 2.4Ghz but not on 5Ghz. I have performed a couple of restarts but it has not helped. Any advise would be appreciated or has anyone else had this problem? 

1 SOLUTION

Accepted Solutions
highnoon1966
Contributor
Contributor

I did another restart but giving it a minute between switching hub of and on and everything seems to be back to normal again with hub transmitting on both 2.4Ghz and 5Ghz. Still non the wiser as to why it dropped out in first place but I will monitor it to see if it happens again.

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3 REPLIES 3
highnoon1966
Contributor
Contributor

I did another restart but giving it a minute between switching hub of and on and everything seems to be back to normal again with hub transmitting on both 2.4Ghz and 5Ghz. Still non the wiser as to why it dropped out in first place but I will monitor it to see if it happens again.

bobpullen
Scholarly Contributor
Scholarly Contributor

@highnoon1966 - are you just using the hub, or do you have Smart WiFi extenders on the network too? Glad it's sorted either way.

Thanks @bobpullen , yes just using the hub.