26-03-2024 04:45 PM
I recently upgraded to EE full Fibre and got the new Smart Hub Plus. The person on the phone was 100% certain my white EE wifi extender discs will be compatible with the new Hub plus.
I've tried everything and they won't connect at all.
Before I post this Hub back and cancel my service all together, are they actually compatible?
26-03-2024 08:55 PM
@Mreed01 There are different versions of hubs and extenders, so could you post the model numbers from the labels on the router and extenders?
27-03-2024 03:46 AM
The previous white round EE Smart WiFi discs are not compatible with the EE SH+.
28-03-2024 03:56 AM
To add to @XRaySpeX you should be getting the EE Smart WiFi Plus to go with the Smart Hub Plus.
If only for Wifi6...
Smart WiFi Plus benefits (for Smart Hub Plus customers)