Smart Hub Plus SH31B Router Firmware changelog

[monitorcurve]

Hi,

Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.

Last night mine updated to r1.34.1-R-1055417-PROD-83002 and with this firmware update the app version was unchanged.

Changes:

• 2023 (exact date unknown) - Firmware version: r1.21.0-R-910349-PROD-83002
  URL - https://community.ee.co.uk/t5/Broadband-Landline/Smart-Hub-Plus-SH31B-firmware-observations/td-p/133... 
  
  
• 2023-2024 (exact date unknown) - Firmware version: r1.21.0-R-940596-PROD-83002 | App ver 1.9.0 - 
  URL - https://community.ee.co.uk/t5/Broadband-Landline/EE-Smart-Hub-Plus-Router-bug/m-p/1355420 
  
  
• 6th February 2024 - Firmware version: r1.29.0-R-950306-PROD-83002 | App ver 1.11.0. -  (The CSS for the device listing is broken here now)
  
  
•  27th-29th March 2024 - Firmware version: r1.34.0-R-994210-PROD-83002 | App ver 1.13.1 (fixes for parental controls apparently, and CHOP3-800 red notification error fixed? Device List CSS issue fixed) -
  URL - https://community.ee.co.uk/t5/Broadband-Landline/Smart-Hub-Plus-SH31B-New-Firmware-r1-34-0-R-994210-... 
  
  
• 16th May 2024 - Firmware version - r1.34.1-R-1055417-PROD-83002 -  (App version not changed)

[monitorcurve]

Just had another firmware update pushed out in the early hours of 28th January 2025

App version: 2.36.4 (unchanged)
Firmware version: r2.68.16-R-1296172-PROD-83002

[JimM11]

@monitorcurve That will be an update to fix the update on the previous couple weeks ago, coming thick and fast to you at least.

[monitorcurve]

Updating with another firmware update pushed out in the early hours of 15th February 2025

App version: 2.36.4 (unchanged)
Firmware version: r2.68.18-R-1303195-PROD-83002

[JimM11]

@monitorcurve At least looks like you got to skip the r2.68.17 version and straight from 16 to 18. 

[monitorcurve]

New firmware update on 11th April 2025 in the middle of the night

App version: 2.36.9
Firmware version: r2.72.3-R-1302579-PROD-83002

I did notice that there were a bunch of devices in the device list that had lost their names that were previously set in the EE app, and these needed to be re-saved in the EE app.

[monitorcurve]

New firmware update on 23rd June 2025 in the middle of the night

App version: 2.36.9 (unchanged from above)
Firmware version: r3.8.11-R-1414606-PROD-83002

All these firmware changes and yet they still can't make it so you can change the names of devices in the router page like every other router 😠

[Huggons1]

Wouldn't it be nice, if they produced release notes for the firmware updates. 

[JimM11]

@Huggons1 One could only hope, but you know it's not going to happen! Rely on the customers going out to check yes never fixed this, that also, wait a minute forgot about that, oops was working so broke that! Where's the fun! 

[JimM11]

@monitorcurve Can i ask a favour off you if/when you get sometime, could you see if the Router is transmitting the EE WiFi ssid from yours, have an OP swears that he is on the + and can see the ssid EE WiFi that was never done before on that hub!

[krrk]

Hi @JimM11, not @monitorcurve but my EE Smart Hub Plus did an update today and is now broadcasting the EE WiFi SSID. I’ve connected and can confirm the SSID is usable.