Router

Gypsy11
Visitor

‎21-04-2025 11:49 PM

Hi I'm trying to change my frequency to 2.4 as it's at 5 but I need the lower one to connect to my daughters Tonie box please can you help 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-04-2025 11:52 PM

Try on the Advanced > Wireless Settings page of the router to temporarily disable the 5 GHz WiFi band & move off the Smart channel while connecting problematic 2.4 GHz devices.

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bobpullen
Scholarly Contributor
Scholarly Contributor

‎22-04-2025 09:23 AM

@Gypsy11 - what router/hub do you have?

If it's a Smart Hub Plus or Smart Hub Pro then an alternative would be to enable the Compatible WiFi feature and connect the Tonie device to that instead.