14-12-2023 06:36 PM
Hi can anyone tell me what cables I need for the power supply and the EE router box as I need longer cables so I can move me box.
I’ve looked online and can’t find anything.
can anyone help me?
thanks
14-12-2023 06:58 PM
@Suzi82 Hi, what type of broadband do you have?
If it is the type that plugs into your phone line , it would normally be an RJ11 - but longer cable can result in slower speeds, so how far are you looking to move the router? If more than say 3m, you may be better to get EE to arrange a move of your master socket, although this may cost more.
If you have full fibre, then you only need any legnth of Cat 5e or better ethernet cable. You should not attempt to move the ONT if you have one.
HTH
14-12-2023 07:32 PM
You'll receive a power supply cable with your router that has the power supply incorporated into the plug. It's not readily exchangeable cuz of the socket end at the router. To extend it you just need an ordinary extension cable, rated at 3A max.