Report a broadband problem without using the telephone

[Mark9000]

How do I report an intermittent fault on our broadband without calling the Customer Service line?

I am hard of hearing so struggle to use the phone for this sort of thing! Presumably there is another option for those of us like this?

[Fyke]

Hi,

I have been experiencing network problems with my EE since Friday 22nd September until Monday 2th September.

What is the problem with EE connection and when will it be resolved?

[Chris_B]

@Fyke   Is this a mobile phone or broadband issue?