Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Renewed broadband

Melbury1
Investigator
Investigator

‎27-06-2026 12:33 PM

I renewed yesterday. I was told activation would be on Monday but the new equipment is arriving today. As I already have a service will the new router work from today?

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎27-06-2026 12:36 PM

Should do. Have you upgraded to diff type of BB? If so, from what to what?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Melbury1
Investigator
Investigator
In response to XRaySpeX

‎27-06-2026 12:56 PM

Still full fibre but different package. New router 7

0 Helpful
JimM11
Community Hero
Community Hero
In response to Melbury1

‎27-06-2026 02:04 PM - edited ‎27-06-2026 02:06 PM

@Melbury1 Should be no issues just connect it up, hopefully EE have taken care off anything / everything else apart from sending you the Hub also! Speed change on the Package has to be applied, so that may be the reason Monday was given for EE to get that done. If higher than FF900 you may also possibly require physical ONT replacement on the FF connection!

Melbury1
Investigator
Investigator
In response to JimM11

‎27-06-2026 04:12 PM

Thanks 

0 Helpful