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Remove landline from contract

Capricorn
Contributor
Contributor

‎02-10-2022 05:20 PM - edited ‎02-10-2022 05:24 PM

Can landline option be cancelled while still in broadband contract?

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎02-10-2022 06:05 PM

@Capricorn  No as it forms part of that contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎02-10-2022 06:26 PM

@Capricorn : Yes, sort of! Your BB needs a landline to carry it, but you can stop paying for it by about £2 pm by switching to an EE "Fibre W/out Landline (sic)" product.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Capricorn
Contributor
Contributor
In response to XRaySpeX

‎02-10-2022 06:55 PM

Yes, but can I cancel the landline, while I am still in contract for
broadband with landline, without penalty?
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Capricorn
Contributor
Contributor
In response to Chris_B

‎02-10-2022 06:57 PM

Thanks, that's what I thought, pity.
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XRaySpeX
EE Community Star
EE Community Star
In response to Capricorn

‎02-10-2022 08:55 PM

Yes, but why would you want to get rid of the landline mid-contract? That would get rid of the BB too.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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