Really slow smart hub plus

[Scottparnell22]

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Hi, having a real problem with my smart hub plus.

Had multiple visits from openreach for over a month for them to say today that there is no problem from the line between cabinet and my property, they says the problems with the router. On my 2nd router now and both saying 0.2 mbps. Tried the router at a friend's property and it worked fine.

Going round in circles speaking to EE.

Any suggestions would be greatly appreciated 

[JimM11]

@Scottparnell22 If you have time how is it going now, another posting and i remember your plight, same type router's with same FW and stability issue's.

[Scouser]

Hi there 

I was just wondering did you ever get this issue resolved I'm having the same problem with the router and am also on my 2nd smart hub plus which after having it for 1 week the problem of very slow WiFi speeds is happening all over again. IIt would be good to know if you got this resolved and how you went about it please

[XRaySpeX]

@Scouser : The OP never said 1 way or another but that would not help your issues which will be specific to yourself.

Best to start your own thread, describing your problem & stating what EE BB plan your are on, what EE BB kit you have & showing your router stats & speedtests as this OP has done.