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Community Activity
Contact
Is there any way of contacting a human rather than the terrible Bert system? We have for months had issues with very poor 4g service we need for work purposes and the EE website no longer allows for network checks. It just says ‘this service isn’t wo...
DNS Problems
Since yesterday (09/04/2025) afternoon I have been experiencing problems with connection to websites over EE Broadband. I keep getting DNS errors. Sites that have been trying to connect to at the time include BBC News & iplayer, Channel4 streaming. A...
EE removing international roaming from plan
Is anyone else shocked that EE have removed international roaming from their plan and not also reduced the price of said plan? Given it was the only reason we picked this plan and my wifes roaming didnt even work whilst on are honeymoon this seems ab...
Resolved! Lost sim card
Hi. I have lost my sim card. Could you help me to get a replacement sim card please
Resolved! Disney plus app on EE Tv
This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work
application error
No matter which browser I use, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". How can this be fixed so I can print my inoice
I need to remove the WiFi extender from my package.
Hello,I need to remove the WiFi extender from my contract, it's £7 a month, and i do not use or need it - it's been carried over from when i was on just BT - I've already been charged on my latest bill for non return of the BT disc.
Resolved! Online upgrade area of website isn't working
Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...
Why does EETV app it not let me watch anything?
I have the EE TV app and I see you can watch NOW channel on it but nothing shows up on the screen. It also says I'm not watching any channels at all on continue watching. Can you watch anything on this app apart from the few sports channels and renta...
Re: Issues with Website, loggin in - Small business
I've got this exact same issue. Can't login to the app or the website. This is for personal. So I can't share data, can't look at my bills, can't enable roaming etc etc. Something seems very wrong with the backend of the EE system.
