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Re equipment

Bobcooper123
Visitor

‎13-01-2024 09:08 AM

Ee keeps sending me threats about mu router. I sent this back weeks ago and they still keep saying i will get a £85 charge. I have post office recipt to prove it. I am getting really **bleep**ed of i am on holiday and it's spoiling it. Not happy 

 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎13-01-2024 09:44 AM

@Bobcooper123  Did you use the return package you was sent ?    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎13-01-2024 09:53 AM

@Bobcooper123 : What router was it? EE usually lets you keep your router unless you cancel during the cooling-off period.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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