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RISK Switched from BT to EE for home and mobile but lost my second phone at home

KatheT
Explorer

I've recently switched from BT to EE for my home broadband. I was already an EE Mobile customer.
Thing is I am not steady on my feet and recently had another bad fall - as in my Apple Watch (minus sim) wanted to phone emergency services!

I previously had a SECOND BT phone in an easily reachable place between bedroom and bathroom for if I fell - and I now no longer have this second phone - which was intended for situations like this.

I'm trying to work out how I can have a "to be rarely used" phone in the exact same place.
I'm planning on swopping my iPhone 12 (which uses a digital sim ie no card) for a new one in the autumn and wonder if I could use this to operate off my home broadband. 

If so, what sim would I need to make that connection? It's not for going out. It's strictly for staying at home and linking to the home broadband!

Bottom line I'm looking for a cheapish solution to reduce the risk of problems if I fell - and need to ask for help.

This time I didnt break anything and was able to "bottom walk" the lengthy journey to my chair where my mobile was. But it would have been so much easier to call a friend with a key if I had an accessible working phone nearby.

Do I really need to buy an Apple Watch which I can use to phone? Or is there an easier solution

3 REPLIES 3
JimM11
Community Hero
Community Hero

@KatheT If it's a corded landline phone you could ask EE to supply you a DVA Digital Voice Adapter to work and connect to the DV Dect side off the EE Hub, allows you to place a phone as long as that DVA can reach the Hub on the frequency side....

Free off charge just give them a call, Link below have a look at the you tube video.

How to set up your Digital Home Phone - The EE Community

You need to call EE and also get yourself on the Vulnerable policy that they have, may help you possibly in the future.

KatheT
Explorer

I've now identified I can get an Asda "pay as you go data pack" for £4 a month for talk and text - which is all I need.

I'm just wondering if anybody at EE has realised that there's a bunch of older people out there who need spare telephones for emergencies which won't be used a lot.

I'm also investigating an alarm service - but cannot seem to find anything about this on the EE site......
Has EE calculated the number of older people in the UK recently?

XRaySpeX
EE Community Star
EE Community Star

You can have as many landline phones as you like, at least a fair no., running off DV from your BB. Any that are remote from the router need to be plugged into an ATA adapter which plugs into a mains socket & talks to the router using DECT. See Set up and use a Digital Home Phone Adapter

 


@KatheT wrote:

I'm planning on swopping my iPhone 12 (which uses a digital sim ie no card) for a new one in the autumn and wonder if I could use this to operate off my home broadband. 

If so, what sim would I need to make that connection? 


No special SIM. It would use your BB using WiFi Calling if it can't connect over the mobile network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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