Community Activity
Ee gamecard pc game pass
I got a free ee gamecard with an ordered product I then used the card to order 2x 3 month pc game pass i got email confirmation for both orders but no redemption code so no way of activating my game pass I was wondering how long it takes to get said ...
Link to bills is not working when logged onto EE website
I need to download the June 2024 bill. However when logged on to the EE website the link to the bills is not working, it just keeps taking me back to the home screen. Has anyone else come across this problem?
Mobile internet dropping out
I think there's something wrong with the closest tower to Yelverton Road, Coventry.I usually have no issues but starting Tuesday, the Internet keeps dropping out at random.Has anyone had these issues recently?
Billing query - I appear to have two Netflix charges on my mobile number.
I have two Netflix charges on my mobile number and this looks odd. The charges are also different and I don’t understand this.[Mod edit: Personal information removed]
Terrible level of mobile signal
Is anyone else having constant issues with Mobile signal?, I live in the North East and cannot have a phone conversation from Chester - le - Street to way past Durham. 10 mile area on the A1 the most used road in Northern England.I am having issues t...
EE TV App on iPhone
When I login to my EE TV app on my phone it comes up with no subscription found despite having an active subscription and using it on my Apple TV 4K I got from EE. Any ideas what the issue is and how to fix it?
Port Forwarding and UPnP not working. Also getting "NAT: Strict" error messages.
I just upgraded to the 1620 Mbps package and set up my EE hub but I can't get UPnP or port forwarding to work. I read online that WiFi Enhancer can cause issues, but when I go into the EE app to disable it I just get "We couldn't load WiFi enhancer j...
Resolved! Complaints
Does anybody know the complaints email address I'm having so many issues with ee staffs lies and service it's unbelievable, they've cancelled my bb and tv install so I raised a complaint about it but because I'm refusing to put in a new order for it ...
EE upgrade parcel delayed with DPD for over a week??
I placed an order for an upgrade over a week ago and the parcel has been stuck with DPD since it was ordered. The message I got from DPD was ‘your parcel has been delayed due to an unexpected issue in your area’.They can’t tell me what it is and when...