Price

[Kim882]

Does anyone else pay 48 pound a month or is it them ripping me off. 48 pound for just broadband seems a hell of alot

[JimM11]

@Kim882 What package do you currently have, plus any addon's etc? And are you still in contract or has that finished the time period!

[Northerner]

Hi @Kim882 

To add to @JimM11 have you discussed your options with EE on 150. 

Thanks 

[Kim882]

No add ons and just normal internet, two years ago I was paying 24 pound for the same package 🤦🏻‍♀️

[Kim882]

I’ve tried several times and carnt speak to anyone I understand.  Past time I tried last month I was on the phone for roughly one hour, and no one person that spoke English proper 

[JimM11]

@Kim882 So you will be paying full package price now with no discount, does it not say that on your bills. If you re-contract for another 24 months you will probably get a better package price. Cannot see you getting that low though, but until you try.

[Chris_B]

@Kim882  I’m very surprised you say that as I’ve only ever spoken with people who speak English proper and all call centres are based within the UK. 

[jaketheplumber]

Same here, it may take a long time for someone to answer but everyone I've spoken to have very good English skills. Couldn't be more different from BT call centres.