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Possibly down again

Scrooge55
Visitor

Just been notified again we may be down for six hours i say again because this is becoming a regular occurrence, is there any compensation procedure? Also my EE cover, mobile phone wise is one bar !!

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Yes, but only for after 2 working days downtime - see Automatic compensation for broadband or landline issues

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP