Community Activity

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Investigator
  • 97 Views
  • 13 replies
  • 3 Helpful

BT customer to EE broadband

6 attempts to transfer from bt to EE what a mess, they wanted to charge more than I pay now raised a complaint this morning and get a message this afternoon to say complaint completed! How can it be, no one has rang - only been with BT over 15 years ...

williaj7 by Explorer
  • 36 Views
  • 3 replies
  • 1 Helpful

Resolved! Google 1 premium add-on

Hi ,I’ve been using the free Google 1 , with the 15G storage .I have signed in and activated the Google 1 premium  but my Google 1 account still shows my free 15G storage and not the new 2 TB storage.How long does it take to actually activate and sho...

xMezzy by Investigator
  • 425 Views
  • 7 replies
  • 4 Helpful

Prepay Prepay

EE app and website started showing my name from today as prepay prepay; I don’t like my name EE! 

IMG_2963.jpeg
Rky by Prodigious Contributor
  • 44 Views
  • 2 replies
  • 0 Helpful

Re: can you help a classroom?

Hi, I am the chair for a PTA and we are hosting a charity event on the 4th July 2025. We rely heavily on donations for the raffle section of the event and our recent Christmas raffle raised over £800 thanks to local businesses. If this is something y...

Sports on Discovery Plus

I've been in touch with EE twice this week and after over an hour each time I still can't watch any live sports on Discovery Plus. I am signed up for Discovery Plus and EE have apparently set it up, yet it still doesn't work. So Frustrating

1000030430.png
Marco68 by Investigator
  • 62 Views
  • 7 replies
  • 1 Helpful

EE app pair with Bt hub 2

I set up my EE app to pair with my Bt hub 2  yesterday and it was working fine. Now all I get is a spinning circle on my screen. I am using a IPhone XR / iso 18.5 

Returning BT SH2 Router

I've unknowingly been moved to EE from BT when I renewed my contract.I have received a new EE router so I need to send back the BT SH2 router. In the new EE router box there are three return labels, one says EE kit, another says BT kit and the third ...

Zaxxan by Investigator
  • 30 Views
  • 2 replies
  • 2 Helpful