Port Forwarding issue on Smart Hub 7 Plus

[PeterAF]

I'm trying to get faster download speeds for remote access to my Synology NAS. I've configured port forwarding on the Smart Hub 7 Plus but it still shows closed when checking. Synology say the ISP could be preventing this if they use Carrier-Grade NAT (CGNAT). Does anyone know if EE/BT use this?

[JimM11]

@PeterAF They do NOT!

[PeterAF]

Thanks!

Any suggestions as to why port forwarding config doesn't work?

[JimM11]

@PeterAF You have something wrong may be... Have a read on the link below!

Smart Hub 7 Plus Port Forwarding Issue - The EE Community

[PeterAF]

Thanks. People seem to be having a lot of troubles with this!

I'm on r3.35.24-R-1648110-PROD-84001, which I believe is latest FW, from your other post.

Can't see a solution in that thread?

btw - I don't get error messages; it all looks good in the rule and saves OK. NAS has Static IP.

[JimM11]

@PeterAF You certainly are on the latest, have you tried the off for 5 minutes on the hub? 

Then the Factory reset option that is just so not advised so you have to think carefully where you are on the cycle to re-input and specific values you may need!