Port Forwarding Not Working on EE Smart Hub—Fix Needed

[LiamStevo]

I've been trying to open specific ports on my EE Smart Hub, using a TP-Link RE700X range extender. My setup is identical to my previous router, but now the ports won't open. I’ve manually configured them in the EE Hub and in Windows Firewall, set up a static IP for the extender, disabled DMZ, and tried full resets. EE support was unhelpful—they just suggested restarting the router and re-following the guide, but nothing worked. Has anyone had this issue or found a fix on EE?

[JimM11]

@LiamStevo Take it your PC is Ethernet connected to the TP-RE700X port? Waiting on your picture to be cleared for viewing.

[LiamStevo]

Found it 

[JimM11]

@LiamStevo You have the latest FW on that hub, so a good few if not all the Port Forwarding issues were sorted out with the prior release. Now use the My Network tab on the screen and go find the Ip / Name / Mac of the PC that you are trying to Port Forward. This was the other long running linked below so may be worth you taking the time to read.

Smart Hub 7 Plus Port Forwarding Issue - The EE Community

[LiamStevo]

HUB To TP LINK RX700 5GHZ From router to Extedner then the extenr connect with a Cable So what can i do to fix this 

[XRaySpeX]

Show us the Network Map under Home > Advanced > My Network. Post the whole page incl. the diagram & the list of devices below it, obscuring the MAC Addys.

[LiamStevo]

I was originally reading through the post but so much info just want to know why its not working and how to fix it really i have had so many routers in the past and nmever had this probepm 

[XRaySpeX]

Well, we can't fix it for you but we may be able to advise you how to go about it if you give us sufficient info about your setup. Personally I believe you are trying to open ports on the wrong device.

[JimM11]

@LiamStevo If you have the EE Hub connected to the TP-Link Ethernet port with an Ethernet cable, then the TP has to be set as an AP. Do you know if that is the way, the other devices all connect to the TP as wireless wifi connections and backhaul down that cable. See the link i go find to show what is needed, it will be below once i get....

Re: Smart Hub 7 Plus Port Forwarding Issue - Page 5 - The EE Community

[LiamStevo]

EE Smart Hub 7
│
(5 GHz Wi-Fi)
│
TP-Link RE700X (upstairs)
│
Ethernet cable
│
PC

[JimM11]

@LiamStevo So it just like i said before, ""Take it your PC is Ethernet connected to the TP-RE700X port""....

ipconfig/all run on the PC will show what that Ethernet port IP is....

IPv4 Address is what you want. will be something like 192.168.1.xxx were xxx is the last digit, EE is normally xx or xxx due to the DHCP scope unless you have changed on the EE Hub.

You may find a couple off addresses for the TP as you have wireless and wifi connections set through it....