Per per call

[Prettymadbird]

I joined EE broadband from BT on the 19th august. I would like to change to unlimited calls from pay per call but i don’t know how to do it. I called 150 and it’s not letting them do it yet. Can anyone help please 

[Prettymadbird]

I joined EE broadband from BT on the 19th august. I would like to change to unlimited calls from pay per call on my home phone but i don’t know how to do it. I called 150 and it’s not letting them do it yet. Can anyone help please 

[nethmin · Accepted solution]

hey according to me you can try logging into your EE account online or using the My EE app to change your plan; You can also reach out via live chat on the EE website or visit a nearby EE store for assistance; If those options do not work, ask to escalate the issue when you call 150 again.

Hope this helps you 🙂

[XRaySpeX]

The only way to do it is by calling CS.

[Prettymadbird]

all done thanks for your help 😊

[Leanne_T]

Thanks for coming back and letting us know this has now been sorted @Prettymadbird 

Leanne 🙂