23-10-2026 04:54 AM
Hi, I am pausing devices each night to keep my son off them, but it doesn't stay paused. I've tried pausing them separately and as a group and scheduled but it always just comes back on???
23-10-2026 11:21 AM
Hello @Rianpa.
Thanks for coming here.
Do you have the latest version of the app?
Have you tried rebooting your router?
Do you find it only pauses for a set amount of time?
Speak soon,
Katie
23-10-2026 01:58 PM
@Rianpa have you changed the login details for the router. If someone can access the router via the EE app they can change settings that you’ve set up.
23-10-2026 04:17 PM - edited 23-10-2026 04:21 PM
@Rianpa What is the pause/schedule status when you look at the account / hub status, when your parental controls are not working? The broad stroke for all as a search link.