29-11-2022 09:51 PM
I've lost the bit of the router that has password on it. How to I find it ect... help
29-11-2022 10:06 PM
Which router? Fixed or mobile BB?
29-11-2022 10:07 PM
Fixed house one
29-11-2022 10:09 PM
@HWilson76 : Still which router? Don't you realise they could all be different?
29-11-2022 10:32 PM
@HWilson76 if it is the tab/label with the admin and WiFi passwords on it, you will need to contact the Broadband Care Team and get a new router.
But do let us know if that is not the problem.
29-11-2022 10:34 PM
@Mustrum : Not necessarily!
29-11-2022 10:43 PM
@XRaySpeX that may be the case, but you're not really helping the OP with a way forward.
It would be more helpful to the OP with a suggestion on how they could find a way forward. - Just saying!
30-11-2022 01:54 AM
@Mustrum : There is never a need to throw away a perfectly good router just cuz you don't know its password.
No, knowing just which router is the solution to this issue.
30-11-2022 06:34 PM
If it is an EE Smart Hub & you've lost the slider with the pwds on, have you looked at the label stuck to the router beneath where the slider went? It also has the pwds.