Change router/fibra socket location

tonylin · ‎24-11-2022

Hi,

currently my router and fibra socket both in downstair, which it make me having very poor signals upstair.Is there any way to change the socket or router to upstair. I have tried using wifi booster, but it doesnt work well. And I dont want a 10 meter cable go though from downstair to upstair. I have phoned EE asking them if possible to change the fibra socket location, they answer is no.

Any advise please.

THANKS

XRaySpeX · ‎24-11-2022

EE should to be able to do it for you, by calling out OR, for a charge of about £25.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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tonylin · ‎30-11-2022

I called them, they say they cant do it.