Change router/fibra socket location

tonylin
Explorer

‎24-11-2022 08:43 PM

Hi,

currently my router and fibra socket both in downstair, which it make me having very poor signals upstair.Is there any way to change the socket or router to upstair. I have tried using wifi booster, but it doesnt work well. And I dont want a 10 meter cable go though from downstair to upstair. I have phoned EE asking them if possible to change the fibra socket location, they answer is no.

Any advise please.

THANKS

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-11-2022 11:24 PM

EE should to be able to do it for you, by calling out OR, for a charge of about £25.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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tonylin
Explorer
In response to XRaySpeX

‎30-11-2022 02:27 PM

I called them, they say they cant do it.

 

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