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Openreach installing FTTC when FTTP is available

gazmix_1973
Established Contributor
Established Contributor

‎19-07-2026 03:06 PM

Hi

I've not gotten round to updating my copper broadband for family health reasons but had Openreach email saying they coming round to update digital phone & putting me on core 67 which is FTTC even though full fibre is on my street. I will receive my smart hub plus & phone adaptor shortly.  

They say i have a fortnight to change mind, not sure what that means as won't be going back to copper but just wondered if FTTC will still work ok after the switch off in January?  I guess they wouldn't be doing it if it didn't. i Should've just ordered FTTP but as said i haven't . I guess i'll get this done & upgrade after.. I didn't think if FF was available on my street they would do FTTC. 

Thanks

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122 REPLIES 122
Denzel99
Established Contributor
Established Contributor

‎11-08-2026 11:41 PM

@JimM11 @XRaySpeX  Gentlemen, I must say I admire your tenacity but have you realised this is only going round in circles because you keep replying to him?  Personally, I gave up after I supplied the basic information only to have it ignored.

@gazmix_1973  I wish you all the best, my friend.  I'm sure you will end up with something that works...after a fashion.  Good luck.

gazmix_1973
Established Contributor
Established Contributor

‎12-08-2026 11:23 AM

it's working apart from the digital voice 

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JimM11
Community Hero
Community Hero
In response to gazmix_1973

‎12-08-2026 11:26 AM

@gazmix_1973 24-48hrs for the switch over to fully get applied, your phone connected to the back off that EE Smart Hub 6+ or your Paired DVA if you are going that way. Would take the phone and connect it right into the back off the EE Hub....

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