Open Port 7547

jnev785
Investigator
Investigator

Avast Network Inspector has given me an alert saying Port 7547 is open and accessible from the internet. It recommends closing the port but I can't find where it is showing as open, so I can't close it. Anybody had the same issue (and solved it)?

Thanks

13 REPLIES 13
XRaySpeX
EE Community Star
EE Community Star

On what EE device?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

The EE router. 

XRaySpeX
EE Community Star
EE Community Star

@jnev785 : I presume you mean a fixed BB router.

EE routers don't leave ports open unless you open them yourself, perhaps by Port Forwarding.

What is the name of the EE BB plan you are on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yeah, it's the standard router EE (BT) supplied when I upgraded to fibre just over a year ago. Paperwork says "Smart Hub Plus" and the plan is "Full Fibre Gigabit All Rounder", 900 Mbps. I'm not aware of opening a port and nothing new has been added to our home in last few days (the warning only popped up today).

 

XRaySpeX
EE Community Star
EE Community Star

OK, I've got it! Port 7547 is used for TR-069/CWMP (Customer Premises Equipment WAN Management Protocol), allowing Internet Service Providers (ISPs) to remotely manage and configure home routers. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks. It may be a silly question but if I disconnect any games consoles will the port close automatically? If so I can then run Network Inspector again and check which console is the culprit. 

XRaySpeX
EE Community Star
EE Community Star

Forget my previous response about game consoles. I've edited it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks. A bit concerning that it been open for a few hours. I'll scan again tomorrow and if it still shows as open I'll contact EE.

Thanks. 

XRaySpeX
EE Community Star
EE Community Star

You won't get rid of it. EE need it to remotely manage the router. Most ISP routers do. It also supports the router functions of the EE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP