14-01-2026 07:36 PM
Avast Network Inspector has given me an alert saying Port 7547 is open and accessible from the internet. It recommends closing the port but I can't find where it is showing as open, so I can't close it. Anybody had the same issue (and solved it)?
Thanks
14-01-2026 07:40 PM
On what EE device?
14-01-2026 08:24 PM
The EE router.
14-01-2026 08:33 PM
@jnev785 : I presume you mean a fixed BB router.
EE routers don't leave ports open unless you open them yourself, perhaps by Port Forwarding.
What is the name of the EE BB plan you are on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?
14-01-2026 08:52 PM
Yeah, it's the standard router EE (BT) supplied when I upgraded to fibre just over a year ago. Paperwork says "Smart Hub Plus" and the plan is "Full Fibre Gigabit All Rounder", 900 Mbps. I'm not aware of opening a port and nothing new has been added to our home in last few days (the warning only popped up today).
14-01-2026 08:55 PM - edited 14-01-2026 09:21 PM
OK, I've got it! Port 7547 is used for TR-069/CWMP (Customer Premises Equipment WAN Management Protocol), allowing Internet Service Providers (ISPs) to remotely manage and configure home routers.
14-01-2026 08:59 PM
Thanks. It may be a silly question but if I disconnect any games consoles will the port close automatically? If so I can then run Network Inspector again and check which console is the culprit.
14-01-2026 09:01 PM
Forget my previous response about game consoles. I've edited it.
14-01-2026 09:06 PM
Thanks. A bit concerning that it been open for a few hours. I'll scan again tomorrow and if it still shows as open I'll contact EE.
Thanks.
14-01-2026 09:23 PM - edited 14-01-2026 09:24 PM
You won't get rid of it. EE need it to remotely manage the router. Most ISP routers do. It also supports the router functions of the EE app.