cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

One day after activation my router is flashing orange

Tommo1979
Investigator
Investigator

Yesterday was activation and I was online but today the router is flashing orange and will no longer work. I have turned it off and on several times to no avail. Is this a common problem?

I work from home and this is very inconvenient as I get little phone data in my house.  

Any help / suggestions very welcome please and thank you. 

13 REPLIES 13

IMG_4064.jpegHere is the set up. I hope that’s captures what’s needed to be helpful. Thanks for any suggestions 

I tried the link but it wouldn’t load as my phone isn’t connected to the internet I’m afraid.  

JimM11
Brilliant Contributor
Brilliant Contributor

@Tommo1979 ONT lights do look OK, but no guarantee that the Router is connecting and passing to EE.

Have you tried powering off both ONT and EE Router, then ONT on takes a few minutes to boot, once booted EE Router on, it takes 5 minutes to boot, watch led's of both in boot sequence.

I hadn’t tried that so I did it but got the same result. I have an engineer coming out but they won’t be here for a week yet. Thanks for the suggestion any others very much appreciated