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No internet

Hu33yB3ar1
Explorer

‎14-11-2024 12:14 AM

Broadband router is flashing orange and no internet. What is wrong with this ?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎14-11-2024 12:36 AM

@Hu33yB3ar1 : Which EE BB plan are you on including its speed? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Hu33yB3ar1
Explorer
In response to XRaySpeX

‎14-11-2024 11:06 AM

Problem was resolved after finding out they were working in the area.
Sorted!!!
Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to Hu33yB3ar1

‎14-11-2024 12:23 PM

Hi @Hu33yB3ar1 

Thanks for coming back to the community and letting us know 🙂

Glad this is now sorted for you. 

Leanne. 

0 Helpful