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No broadband

Ianfletcher77
Visitor

‎19-03-2026 12:02 PM

Hi I’ve had no broadband for 24 hours 

had a engineer come to my property today

he said the problem is outside 

but won’t be fixed till Monday the 23rd

Ive Only just moved over to EE and the service 

has been awful 

 

anyway of hurrying up this process ? 

This is ment to be the best broadband provider

25 times and its by far the worst I’ve had 

 

 

0 Helpful
2 REPLIES 2
JimM11
Community Hero
Community Hero

‎19-03-2026 12:46 PM

@Ianfletcher77 No way to push it on any faster, you just have to wait until whatever is wrong is dealt with!

Katie_B
EE Community Support Team

‎19-03-2026 04:27 PM

Hi @Ianfletcher77. 

Thanks for coming here. 

I am sorry to hear that you have not had the best start. 

As mentioned by @JimM11 there is no way for us to escalate this any quicker. 

Please keep us updated following the engineer visit on Monday. 

Katie

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