15-06-2026 11:05 PM - edited 15-06-2026 11:14 PM
Hi I apologise in advance if I'm asking questions that are well covered already, I am severely ill/disabled with very limited strength/energy to read, so I'm unable to scan the threads as I'd like to. Also problems with my cognitive function that make mean i get confused. this msg has taken me hours to write. I'm so grateful for the patience of anyone who reads my ramble.
I need advice on whether I'm going to need some kind of wifi extender please, and how best to do that.
I am just joining EE coming from a part fibre connection on plusnet. I found the wifi reasonably ok with them with some intermittent slws/momentary drop outs, but liveable with.
I'm going full fibre ( i dont really want the massive (for me) hassle of an engineer's visit as I mainly bedbound, it will have to be the carer who lets them in etc), but I was told by plusnet that i need full fibre to keep my VoIP landline come January, so I signed up. I later discover that was incorrect but I honestly havent the energy to go back and sort it out, I feel overwhelmed by the whole thing! And it seems all the ISPs are going towards FullFibre nowadays so I guess I'll have to do it eventually. So am sticking with it))
So the engineer is booked to install it. I am going to be given the Full Fibre 74 core, and a Smart hub 7 Plus. I understand there are different kinds of routers on different Hz but i dont really understand all that. I was on 55 speed through FTTC (I think it's called) before, and was perfectly happy with what I had.
I just a bit worried about it getting any worse. So Iam trying to think ahead.
The router/OTC (I hope i using the correct terms), will need to go in the same place as the part fibre router is now, because it's a really tricky set up with my hall and stairs and the plug sockets, I just dont see how it could go anywhere else really.
So that will be ground floor on a table about 3m in from the outer wall, at one end of the house.
House is rectanguar shape, brick internal walls and the furthest the signal needs to carry is up through a standard floor (just wood and plaster, and 2 or 3 (i cant quite work it out as it will be diagonal) interior walls. Distance approx 11m
I realise there are no guarantees, but what are your thoughts on whether I will likely need some kind of wifi extender? and if so where on earth do i start choosing one... do EE sell them? All the terminology is all bit beyond me, tbh and I struggle to learn new stuff these days. So I'd be really grateful for any thoughts or pointers.
BTW in case it makes a difference, I already have an ethernet cable upstairs from a period about 10yrs ago when my wifi was really unreliable, (checked all the usual culprits - appliances/interference/changing channels etc but never did discover the cause and it resolved itself after a couple of yrs), but I really dont want to have to start plugging a cable into my laptop, or ending up using loads of mobile date to stream on my phone. I don't have any smart TVs or anything it's just my laptop and phone, and no one else in the house. But irritatingly my bedroom where i spend my entire life... is the furthest from the router!
Edited for sense
Solved! See the answer below or view the solution in context.
20-06-2026 11:26 AM - edited 20-06-2026 11:29 AM
@Lacewing Get's real touchy with the Wireless Extenders, The EE one you would need is the SW35A, they do pop up in Amazon from time to time AND the wired connection to it is reported to be WAY better than wireless, but until you are 100% sure the 7 Plus version is what you are getting hub wise hold off, EE ones will ONLY work with EE Hubs....
The Tp-Links are supposed to work with anything but that is a Broad Statement especially with new Hubs like the 7 Plus etc, also trying to keep in mind that you want to have NO ISSUES in the connection side and dealing with any problems, Tp-Links are good, i have NOT FOUND one yet that i could not connect and get working at all, but will say this hoping that it gets connected by your Ethernet Cable and set's it self up in AP mode, that is just something i have never tried in an OOB type scenario....
Any questions do ask, always watching out especially for you! SW40J ONLY WORKS WITH THE EE 7 PRO HUB....
Amazon is great, any issues you send it back, they collect it from you and there is no questions asked, returns policy from them is 100% spot on....
20-06-2026 12:11 PM
Thanks so much Jim. I really appreciate your time and kindness.
The installation isn’t for a few wks. I’ll let you know how I get on 😊
20-06-2026 12:12 PM
@Lacewing No problems have a good day when you can. Jim