New smart plus router activation

[Eastie19]

Hi had the new router today and we switch to EE smart plus router from the old BT smart hub 2 as we are taking Ee tv on a new customer deal  on Wednesday . 

Does the old bt router cut off which lets you know the new router can be plugged in or do they let you know when it can be switched as wife works from home using the internet .

we are keeping the same speed 150 full fibre so I only need to change router cables - any idea what time of day it usually happens and how long it will take for her to swap them over as I will not be home 

[Eastie19]

Sorry I’m quite old so confused , I mean the broadband and tv will work now as the line is still active to bb broadband or I need to wait till activation day? 

[XRaySpeX]

You've lost me! What has being a new cust got to do with the router's PPPoE BB Username & pwd?

I repeat:

@XRaySpeX wrote:

The EE BB Username & pwd is the BT BB Username & pwd. You can switch routers whenever is convenient.

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[Eastie19]

The label on the old router with the network name and password is different from the ones under the new router ? I can plug the new router in now and use new the details underneath to set up devices ? 

[Eastie19]

One starts BT-CQ and the new one starts EE-Z9

[XRaySpeX]

The EE TV wouldn't work now but the BB should.

Why don't you just try it instead of all this back & forth? It's only a router! It shouldn't take long. You may not need to change any cables except maybe to power.

[Eastie19]

Thank you for your help , I will try tomorrow afternoon after work and let you know 

[XRaySpeX]

Now you're talking about the Wifi creds. Now rather than changing all your devices WiFi logins you could be setting up the SH+ with the WiFi creds you had before.

[XRaySpeX]

Yes, see how you get along.

[Eastie19]

Yes that’s what I meant sorry for the confusion , WiFi creds - it would be easier to swap them to the current bt ones than swapping on each device 

[Eastie19]

Thank you so much for your patience - I think we know now what each other meant - I will swap router tomorrow and see if I can input the old WiFi details into the new hub via the app settings as it will be lot easier than connecting loads of devices again , I wasn’t aware the new hub would work yet 👍