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New Smart Hub Pro and Smart Wifi with 1.6Gbps - Slow Speeds

SwanseaWifi7
Valued Contributor
Valued Contributor

Just had the new Smart Hub Pro and Smart Wifi with 1.6Gbps installed. Installer tested the connection and confirmed it was at full speed. 

In practice, speeds are relatively slow and do not meet the guaranteed minium speed of 1.3Gbps. I disabled the slower 2.4Ghz band to make sure devices were only connecting to the faster 5Ghz band. This helped increase speeds a little bit. 

MacBook Pro M1 Max with Wifi 6 (5Ghz) is getting low 600's to high 700's.

iPhone 13 Pro Max with Wifi 6 (5Ghz) is also getting low 600's to high 700's.

Interestingly, Windows 11 PC with ethernet cable into the Smart Wifi extender is getting close to 1Gbps, so basically maxing out that connection.

This means the wireless connection between the Smart Hub Pro and the Smart Wifi extender is at least 1Gbps, so not sure why the wireless connections with my other devices are so much slower - Wifi 6 (5Ghz) is capable of 1.3Gbps after all and only getting half of that in ideal conditions (right next to router, no other devices using bandwidth etc.)

Any suggestions? 

As a side note, I'm getting a Wifi 6E (6Ghz) adapter for my Windows 11 PC (I've not seen any Wifi 7 adapters) so it will be interesting to see if I can achieve 1.6Gbps with that. 

Cheers

43 REPLIES 43
JimM11
Brilliant Contributor
Brilliant Contributor

@SwanseaWifi7 Does your version of windows 11 support wifi 6e, and did you manage to enable the feature but it still did not work?

SwanseaWifi7
Valued Contributor
Valued Contributor

it does support wifi 6e... I also forced download of the latest 24h2 service pack update which now supports wifi 7. I didn't have to 'enable' anything but I did have to tell my adapter to change it's preference to join 6GHz as the preferred band. 

settings > network & internet > more adapter options (edit) > configure > advanced > preferred band > 6g first. 

Colesey
Established Contributor
Established Contributor

@SwanseaWifi7 

so are you not using the smart WiFi pro extender at all now? 

Full Fibre Gigabit
Smart Hub Pro

That's right I'm not using it at all, and getting faster and more reliable speeds as a result.

The hub provides plenty of range for my 5GHz devices throughout my home (3 storeys) and my 6GHz device is sufficiently close to the hub where range isn't a problem.  

I may revisit the extender in the future, and see if I can solve the gremlins, but only if I need to extend range into my back garden.