New Full Fibre 1.6Gbps - Slow VPN Connections

[Fogzter]

Hi

I've just had my 1.6Gbps full fibre installed yesterday and without my VPN switched on I'm receiving the full 1.6 down and 115 up.  However when connecting  my Surfshark or Mullvad VPN using Wireguard protocal the speed drops to around 500Mbps.  I've tried deleting all my VPN connection on my Unifi router and recreating my key pairs etc as well I setting up different VPN servers but the speed is always the same.  I've also tried setting up OpenVPN, both TCP and UDP and these are even worse with speeds around 200Mpbs.

So my question is do EE perform some sort of throttling on VPN connections and is there a way around it?  If not then I'll need to cancel my contract as I'm still in my cooling off period and wondered if anyone has recomendations on whose services works best with VPN conntions?

Thanks

[JimM11]

@Fogzter Then your not asking in the correct place, NONE is the answer but the site off your VPN is the place to find it all out.

vpn speeds compared - Search

[Northerner]

Hi @Fogzter 

Connect to a less congested VPN server.

This is not an EE line issue.

Thanks 

[Fogzter]

Hi

I have tried numerous VPN servers, I've also been troubleshooting with the VPN providers all afternoon and they can't find a reason for the slowness.

I never had this kind of slowness with Airband full fibre, just the usual expected 10-15% slow down. not the 60% plus I'm seeing here.  So wondering if anyone else has this issue, or if not which VPN provider are you using?

Thanks

[JimM11]

@Fogzter If your priority is to maintain a 1.6Gb/s speed package then you will just have to find an OR partner that does it at that speed range.

[Fogzter]

I'm not expecting 1.6Gb over a VPN, but I do expect it to be more than 500Mps, usual overhead on Wireguard VPN connections is around 10-15%. I'm just wondering if EE throttle connections when the detect a VPN or wether its something else and I need to look for another VPN.

[JimM11]

@Fogzter ee-broadband-traffic-management-policy.pdf

[DoingItSideways]

Which Unifi router is it?

[Fogzter]

@DoingItSideways it's the Cloud Gateway Fiber.

[Fogzter]

@JimM11 thanks.