New Broadband

CaptCancel
Investigator
Investigator

EE Home App is used to manage the router.
I want to manage my router from my PC, I put in the 192.xxx number and the Admin Pswd.

I tried changing the WiFi password and it says YOU MUST USE THE E Home APP.
WHY isn't there a PC version, I have enough APPs on my phone and I don't like them.
Why do I have to use a small keyboard on my phone I want to use the massive old fashioned one on my PC
Why does EE make things so difficult for people.

Mr Frustrated after only a few days of Broadband, shame I didn't sort it out over the phone, Maybe I could cancel under distance selling rules.

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@CaptCancel : Do you have the white EE Smart Router? The EE Home app only works with that.

You should be able to change the WiFi SSID & pwd from the router itself.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP