N11 engineer required

Troy36
Visitor

Tried to install superfast broadband, they couldn't as prob with sash. Now have no WiFi and ee said could take weeks to get  n11 engineer out to fix problem with sash. They could reconnect to old WiFi. Anyone help? 

2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

@Troy36   this is not customer services and no one has access to your account. Not sure what an N11 engineer is, but if you ring the Broadband Care Team they should be able to update you.

XRaySpeX
EE Community Star
EE Community Star

Nor what a sash is.

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