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My internet has gone off wa5 area....been 5 minutes???

Gilliangilbert3
Visitor

[Mod edit: removed personal details]

46 REPLIES 46
N_1
Investigator
Investigator

I noticed from 12am I have no internet at all, I'm supposed to be finishing up editing my work as a writer on this app at this time and then once finished publishing it and heading to bed. Now I cannot do that because there's no internet. What's going on EE? Multiple people are wondering the same thing in Warrington too, fix it please.

Nadia567
Explorer

What the hell is this?? Why don’t we have internet 

Just turn it off and back on again 

Adnan1234
Visitor

Went Off again IG11

They've been calling me recently, trying to say 33£ but my SIM only is less 6£, and I can carry unlimited onto my plan..... I fuxx with my downloads and uploads, need to know if they're responsible...

Been more than happy with the service for mobile, but my virgin broadband has been on fricken point, not sure if I should abandon it if you're saying it's unrealistic 

Tara07
Visitor


is anybody experiencing issues with their Internet

Lanson
Visitor

Is EE WiFi an issue today 

williamsben2302
Visitor

Flashing purple from 1:30Am - Probs a routine update .. well hopefully 

@williamsben2302 : If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

@Lanson : If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP