21-10-2026 12:25 AM - last edited on 21-10-2026 08:13 AM by Linzi_H
[Mod edit: removed personal details]
20-10-2026 11:10 PM - last edited on 21-10-2026 08:19 AM by Linzi_H
No broadband in bradford
20-10-2026 11:20 PM
@Zamir_shah75 : Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?
BB issues are rarely widespread but specific to your own line.
If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.
Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.
Which EE router & WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?
20-10-2026 11:58 PM
Is your internet down?
21-10-2026 12:01 AM
@mgminimk1 : No!
21-10-2026 12:21 AM
Hi our internet has just suddenly gone off, is this due to the app maintenance?
21-10-2026 12:22 AM
Mines also just gone off
21-10-2026 12:22 AM
Same has happened to us and with app not working came here to see if others had the same problem
21-10-2026 12:25 AM
Ours gone off as well for 10 mins tried restarting the router not helping tried calling EE got hung up
21-10-2026 12:26 AM
I reboot the router still fail to connect. Open reach box green lights are normal