My Wi-Fi has become unbearably slow since yesterday

[imacken]

I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders.  Everything has been great for the last few months, until today.

I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located.  Today, one of my extenders has gone from a solid Aqua light to Amber, and on both I am only getting 70-100Mbps.  This is making large downloads pretty painful.

I've tried re-booting the router and the extenders, but no change.

Anyone got any suggestions?

[Peter_W · Accepted solution]

Thanks for giving that a shot @imacken .

We definitely can't rule out the possibility of a fault with the device, especially the one that's showing the orange light. 

It's definitely worth giving our Technical Guides a call, as they'll be able to run more specific diagnostics, and if needs be arrange a replacement.

Peter