Moving from Virgin to EE

[Craigos72]

Evening

so i am currently with VM and have broadband only (no telephone line installed)

I have booked to switch to EE on Monday but my question is, can EE take over the existing line that provides my current fibre broadband?

i know they have to install a box outside the house and another box on the inside connected to that but can they then turn on the full fibre and then simply swap the VM router to the EE router?

my main worry is i have a media wall and the broadband cabling is under the flooring to the back of the media wall into the router!

so can the engineer set up the full fibre without having to change any cabling?

[Mustrum]

@Craigos72  VM use their own wires and cables, EE use Openreach wires and fibre, so no they cannot use the same cables.

Openreach do ahandy guide for what they do on the day. https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist 

[Craigos72]

Hi thanks for the reply

I know the cables outside the house can be changed by open reach and thats not my worry, its if they attend the house a want to try and install cables inside etc?

[XRaySpeX]

They (or you) would need to run an Ethernet cable from the other box on the inside, the ONT modem, to your EE router. How that relates to your existing VM cabling is under the flooring to the VM router I wouldn't know but if it is Ethernet with standard connecters then all would be to the good. Otherwise it would need to replace the existing cabling & then it would be up to you.

You would also need a mains power point near where the ONT is to go.

[Mustrum]

@Craigos72   Hopefully you managed to see the Openreach page and the Video, and if so you will have worked out where the ONT could be imstalled, and maybe the router. But inside the house is up to you, the router needs a mains socket, and ethernet connection. The one supplied is quite short, but there is nothing to stop you fitting your own up to 100M away from the ONT. 

Ideally you will work with the Openreach engineer to work out the best place for the ONT - first you need to work out where the feed will come from - underground or via the nearest pole - and also the best place for the router.  The more thought you put into this now, the better the end result is likley to be.

Bottom line is that Openreach will do the minimum they have to in order to install the ONT in a place as close as they can from the pole/underground entry point and somewhere with power - that said, tea/coffee choccie biscuts and friendly chat will help find the best solution.