Moving from BT to EE Mid Contract
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
14-03-2024 03:08 PM
Hi, I’m currently a BT customer but have mobiles/watches/sims with EE. I’m looking to change to EE broadband as the prices are better for the same level of service I currently pay BT for. I asked on a live chat with an EE advisor whether I would incur a termination fee by switching. He confirmed I would, however I have seen posts here that state the opposite and I’d be able to switch fee free?
Can anyone confirm which is correct?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
14-03-2024 07:53 PM
You have to phone BT on 0330 123 4150 to arrange the regrade from BT to EE. If you have BT email addresses and or BT Cloud you can also keep these but they will stay with BT and be administered through you BTID.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-04-2024 05:54 PM
Yes that correct
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-04-2024 10:11 PM
That’s what I did and I didn’t pay the fee - but I was told I have to take a higher package to avoid the fee. I was on 900mb with BT and gone to 1.6gb on new EE

- Contract discount phishing scam in Security
- Thinking of switching to an altnet ISP and transferring phone to a VOIP service in Broadband & Landline
- Mis-sold EE contract and unable to resolve in Broadband & Landline
- i would like to terminate my contract in Broadband & Landline
- Tv full works bundle in TV