Community Activity

Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by Investigator
  • 61 Views
  • 4 replies
  • 0 Helpful

Internet Speed confusion

Hi,One my street almost all houses have 1.6Gb's speed option but for some reason mine and a small group round mine can only go to 66Mb's surely this must be wrong?Literally 3 doors down one way and 4 doors down the other way can both get 1.6Gb's but ...

Micky_D by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Data usage

Hi, all the lines on my account have received the below message. Each line is showing that the full amount data usage has been used which isn’t the case and all lines will reset on the 24th may.Hi from EE. Heads up - we've noticed your phone usage is...

Resolved! Partial Broadband Dropouts

As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

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tdmello by Investigator
  • 114 Views
  • 5 replies
  • 0 Helpful

WiFi 6 or 7 adapter for PC/Laptop/MacBook

I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...

dazzlr by Explorer
  • 57 Views
  • 6 replies
  • 1 Helpful

My phone number is not linked somewhat

HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...

lamary by Investigator
  • 42 Views
  • 5 replies
  • 0 Helpful

Calls to this number are barred from this phone

We returned to France last weekend and now get the 'Calls to this number are barred from this phone' message when I try to call back to the UK.We (my wife and myself) both have European Roaming package activated. There are no call restrictions/caps o...